HealthKeeperz Tailored Care Management (TCM) supports individuals who face mental health or behavioral health challenges. Each person receives a dedicated care manager to assist with healthcare needs, including doctor’s visits, housing, and transportation. Our goal is to ensure seamless, personalized care so individuals receive the support they need to thrive.
Tailored Care Management (TCM) is a comprehensive care coordination service designed to support individuals with complex health needs, including those with behavioral health conditions, intellectual or developmental disabilities (I/DD), and traumatic brain injuries (TBI). This service ensures that individuals receive integrated, person-centered care by connecting them with medical, behavioral, and social support services.
To qualify for Tailored Care Management in North Carolina, individuals must:
Reduce the stress of managing complex health needs. Our compassionate team provides holistic support, coordinating all aspects of your care to improve well-being and simplify your life.
HealthKeeperz is here to guide you through the Tailored Care Management process. Contact us today to learn more about how we can support you or your loved one in accessing the care you need.
Get in touch with our experts for personalized assistance.
For individuals who qualify, Tailored Care Management services are covered by Medicaid. There is no direct cost to eligible participants. If an individual is not enrolled in Medicaid but requires similar services, there may be alternative funding sources or private-pay options available.
TCM provides a more integrated and holistic approach, coordinating medical, behavioral, and social services under one plan, whereas traditional case management may focus on only one aspect of care.
Yes! Tailored Care Management works with your existing healthcare providers to ensure seamless coordination of care.
If you don’t qualify for Medicaid, there may be other programs or private-pay options to access similar services. Your care management provider can help explore alternatives.
Yes, if you feel your needs are not being met, you can request a different care manager to ensure you receive the best possible support.
Your care manager will conduct periodic reassessments and adjust your care plan to reflect any changes in your medical, behavioral, or social needs.
Availability may vary based on location and demand. Your provider can inform you about current wait times and alternative options.
You can search the North Carolina Medicaid directory, contact local healthcare agencies, or reach out to our wellness agency for assistance in finding a provider.
